Voice AI · Commerce

Slivo

I built a voice commerce system that connects Retell AI with WooCommerce product data, on-screen product selection and an order workflow. The SaaS backend handles store isolation, usage accounting and billing.

FocusVoice AI · Commerce
My scopeProduct engineering · Backend · Voice workflow · WooCommerce integration
01 / Context

The system behind the interface.

Voice alone is not enough for a complex purchase. The system had to keep conversation, product truth, visual state, and order creation aligned across a third-party storefront.

02 / Decisions

Architecture choices that shaped the product.

Slivo — Voice AI for e-commerce

WooCommerce supplies the catalogue, which is synchronized for search. The order workflow queries the store again to check current price and availability.

Slivo — Voice AI for e-commerce

The WooCommerce plugin stays intentionally thin while tenancy, usage, voice configuration, and workflows live in the SaaS backend.

Slivo — Voice AI for e-commerce

The agent can guide the decision, while cards and order controls keep price and product selection inspectable.

03 / Evidence

What I developed.

  • Realtime voice consultation paired with on-screen product cards
  • Tenant-isolated stores, usage accounting, billing, and operator flows
  • Thin WooCommerce adapter with business logic kept in the SaaS layer
LaravelPostgreSQLRedisRetell AIWebRTCStripeWooCommerce
04 / Outcome

The resulting system.

A voice commerce system connecting Retell calls, WooCommerce catalogue synchronization, visual product selection and order handoff.

05 / Your project
Have a system like this to build?

Let’s turn the hard parts into a dependable product.

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