24PetLine
I built an AI receptionist product with voice-agent configuration, call handling, appointment intent, transcripts and clinic dashboards. The product includes subscriptions, administration and workflows for staff review.
The system behind the interface.
A clinic receptionist is an operational system, not a voice demo. Calls, urgent intent, appointments, billing, configuration, and staff review all need a reliable product layer.
Architecture choices that shaped the product.
The agent sits behind clinic configuration, customer state, transcripts, staff workflows, and business rules rather than becoming the whole product.
Clinic teams need call history, outcomes, transcripts, settings, and billing in normal product interfaces they can inspect and control.
Voice, billing, email, notifications, and risk checks are separated into service boundaries to keep failure handling understandable.
What I developed.
- Marketing, application backend, clinic dashboard, and admin workflows
- Voice-agent provisioning, call handling, transcripts, and analytics surfaces
- Subscriptions, webhook handling, fraud controls, and clinic isolation
The resulting system.
An integrated SaaS product spanning voice workflows, clinic operations, administration and billing, available at 24petline.com.
View the productRead how to choose the first manual workflow to automate ↗
Read how to turn a voice agent into a customer-ready SaaS product ↗
Relevant to your project.
Voice reception, service-business workflows and vertical SaaS.
Explore development services ↗
Retell AI development and integrations ↗
Read the booking integration troubleshooting guide ↗
Read the guide to connecting an AI receptionist with calendar, CRM and staff ↗