Selected work
Voice AI · Commerce

Slivo

A multi-tenant product that lets shoppers talk through high-consideration purchases while the interface responds with live product options and an order flow.

StatusPilot
Period2025–26
My scopeProduct engineering · Backend · Voice workflow · WooCommerce integration
01 / Context

The system behind the interface.

Voice alone is not enough for a complex purchase. The system had to keep conversation, product truth, visual state, and order creation aligned across a third-party storefront.

02 / Decisions

Architecture choices that shaped the product.

Keep product truth at the store

Products are queried from the merchant system instead of becoming another stale catalogue inside the AI service.

Separate the adapter from the product

The WooCommerce plugin stays intentionally thin while tenancy, usage, voice configuration, and workflows live in the SaaS backend.

Pair voice with a visual surface

The agent can guide the decision, while cards and order controls keep price and product selection inspectable.

03 / Evidence

What exists beyond the concept.

  • Realtime voice consultation paired with on-screen product cards
  • Tenant-isolated stores, usage accounting, billing, and operator flows
  • Thin WooCommerce adapter with business logic kept in the SaaS layer
LaravelPostgreSQLRedisRetell AIWebRTCStripeWooCommerce
04 / Outcome

A production-minded result.

A working pilot architecture for BigBattery that connects Retell voice calls, live commerce data, visual product selection, and order handoff.

Have a system like this to build?

Let’s turn the hard parts into a dependable product.

Start a conversation